FAQs

At Revive, practitioners have spent years in the field supporting others either via therapy, assessment, consultation, mentoring and/or training. We are therefore highly experienced at offering support to others both clients and staff.

All practitioners at Revive receive high quality supervision for their work so you can rest assured that practitioners are doing their best to help you and/or your team.

You can definitely expect to be welcomed and listened to. We start with getting to know a bit about what has brought you to therapy, what core difficulties you have encountered and significant events. We also check in to see how you look after yourself during periods of distress. We then aim to develop a plan during the first few sessions to ensure that you know what you want to do next.

Once confirming an appointment, you are able to cancel face to face appointments, online sessions or telephone sessions before 48 hours of the appointment without being charged. If you cancel within this period you would be charged the whole amount.

All information is kept confidential and is shared on a need to know basis. This would include those times when your Revive practitioner is worried about your welfare and may need to contact your GP and/or next of kin to ensure your safety. This will always be discussed with you.

All practitioners at Revive receive supervision in order to ensure that they provide optimal care. This is part of good practice and ensures you receive the best treatment possible. For this reason, some of the content of sessions maybe shared with our supervisor to ensure that we are doing all that is necessary to help you. Personal Identifiable Information will not be shared with our supervisors. 

It is always good practice to ensure we have details of your GP in case we need to contact them. However, without your permission we do not write to your GP unless there is an emergency, or we concerned about your welfare. Please read the confidentiality segment for circumstances where we would contact your GP and please feel free to ask your Revive practitioner if you have any further queries.

You can contact the service by email, phone or text. For contact information please see below:

revivepsychology@outlook.com

07939-000-247

This is something you can discuss and plan for in consultation with your individual therapist, as it may vary regarding their availability and the therapeutic approach you choose.

If you are uncertain about whether you can remain safe and are having suicidal thoughts CALL 999.

for periods when you feel low you can also contact:

Your GP

Local crisis services/hometreatment service 

Local accident and emergency service if you feel unable to stay safe

If you want some additional support you can contact:

Your GP

Saneline? 0300-304-7000

Samaritans 116-123

Absolutely not, in fact due to the busy lives we lead more and more people are opting for therapy online, as people may find it more convenient to reduce travel time. This option is also particularly beneficial for clients who want to receive a specialist service with well trained staff but do not live locally.

We recommend that people start with online sessions first, before opting for telephone sessions. 

You can pay online. We request you make payment before the session unless invoicing arrangements have been agreed with your practitioner.

Yes definitely. More and more people are realising how stressful work can and has been. Sometimes a review helps us reset and regain our focus. We can offer helpful thinking spaces to find a practical way forward that is sustainable. 

Yes. Definitely. A combination of training and consultation packages have been effective at supporting teams to develop an understanding and improve ways of working with clients/customers/users of services with mental health needs. Contact us for further information.

There are a few options that might be useful to consider. One is to think about training needs of the team and what might be useful in this situation, including self-management training. Equally consultation to managers to consider ways to increase staff morale is also an alternative option. We are finding that reflective spaces are in high demand-as a space to offload, process and develop new and better ways of working. Please contact us for further advice. We look forward to hearing from you.

Consultations are an opportunity to reflect on dilemmas, problems and difficulties that you and/or your team might be experiencing and that affect your work negatively. It could be an issue related to interactions with other staff, customers or others in your network. It will usually be on issues that affect the way your team operate, causing significant problems. A thinking space is provided to support you in finidng solutions.

Practitioners at Revive Psychology are experienced in offering debriefing services as part of consultation to teams post serious untoward instances.

Supervision is focused on maintaining and sustaining good practice when providing services to others. For psychologists this would mean overseeing your clinical work and using a reflective space to think about how to improve the intervention you offer.

Usually before a consultation your Revive Practitioner will ask you for some details about your dilemma to set a context. An initial meeting either with you and/or your team will be arranged to discuss this dilemma further and how it impacts the team. Depending on the issues the Revive practitioner may come to observe activities within the work environment and negotiate other interventions to support the individual or team during the consultation process.

We are specialists in providing bespoke training regarding mental health and wellbeing, to teams to support them in their work. Topics include:

• Understanding depression and anxiety
• Understanding and preventing burnout at work
• Understanding personality disorder 
• Personality Disorder and parenting
• Managing stress
• Mental health management
• Developing work life balance
• Understanding difficult events at work

We are specialists in personality disorder and provide consulation and training to staff in this area of work. Practitioners at Revive are involved in the development and delivery of a national training strategy to support staff to develop greater awareness about the population and develop good practice. Contact us for further information.